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All information
gathered by InvisionArtworks.com for your order is kept strictly confidential
and will not be distributed to any company or individual. The information will
be used only to make sure that your order gets delivered to you in the timeliest
manner possible. If you need to change anything about your order please email
us: sales@invisionartworks.com or call (619) 749-0355
Shipping Policy
Most orders ship out of our warehouse in 1-2 weeks. Some items are special
order based on availability.
You are always welcome to email our office to check on your order ( sales@invisionartworks.com
). International shipments are subject to additional charges.
We normally ship all orders via United States Postal Service. We are located
in San Diego, California. This means if we have the item/s in stock and you
live on the East Coast, your order will take approximately 4-7 business days
to arrive to your location. If you live in the Midwest, your order will take
approximately 3-5 business days. If you live in the Northwest, your order will
take approximately 2-4 business days. If you live in California, Arizona or
Nevada, your order will take approximately 1-3 business days to arrive.
Return Policy
Guarantee: All of our products are of the highest quality and
are completely guaranteed against manufacturer defects and faulty workmanship.
Any item that is defective due to the manufacturing process will be promptly
replaced. To avoid fraudulent transactions, on products that can be used and repackaged, we do not except returns for cash or credit card refunds, when product delivered was the right item/s ordered or product delivered was not defective.
Incorrect
Item: If we send an incorrect item, no extra charges will be incurred.
We will replace incorrect items and pay the additional shipping charge.
Incorrect
Size: No charge for exchange. We will exchange customer orders that
do not fit, if the customer requests the same item in a different size. Customer
pays all shipping charges. We must have the original merchandise back before
we can process the exchange, or as an alternative the second item may be purchased
and credit will be issued upon receipt of the original returned item.
We will replace incorrect items and pay the additional shipping charge.
Customer Order Error: Incorrect customer orders can be exchanged
for any other item. A 25% restocking fee will apply. The customer will pay the
additional shipping and handling charge. The replacement item must be at least
75% of the value of the original. No refunds.
Aftermarket Plastics: Due to variances in afetrmarket plasics shapes, we do not guarantee fitment to afermarket plastics such as Full Bore and Maier. However we have had customers install our graphics successfully with some slight trimming.
International
Shipping:
There are no U.S. taxes on orders shipped outside the U.S.
Invision Powersports is not responsible for any customs
handling fees, duties or taxes that result when your merchandise
is imported to your country. Check with your local customs
agency for details regarding possible duties or taxes on
your order. You will be the importer of record and will
be responsible for all levies, duties, import fees, taxes
and other charges. Invision Powersports strongly suggests
that you check with your local customs agency to determine
the extent of such charges prior to purchase. Invision
Powersports cannot issue credit in cases where packages
are not delivered due to non-payment of customs fees, handling
fees, duties or taxes.
Returns: To maintain our low prices, all returns
for exchange must be postmarked no later than 30 days from the original
customer shipment date, after this time Invision Artworks will not except back
any item. Returns
and exchanges must be in new condition and include original product packaging.
No merchandise can be returned/exchanged once installed, worn or used in any way. Customer must
ship all items in a shipping box or envelope; do not use the retail product
packaging as a shipping container. Returns that do not meet these requirements
will be refused.
Shipping
Claims: Any shipping discrepancy should be reported immediately. Shortages
as a result of the carrier either missing cartons or damaging cartons must be
reported to the carrier. Any claims against Invision Artworks must be filed
within 20 days of shipment receipt.
Color Matching: Due to print pigment limitations, the discoloration of aging
plastics and other variables, printed background color of decals may slightly
vary from the color of your vehicle.
Bad Checks: There is a $30.00 bank fee for all NSF checks.
Trademarks: All logos and designs are registered trademarks
of Invision Artworks. Any unauthorized use or sale of our artwork will result
in legal action.
Invision Artworks reserves the right to discontinue any item at any time. Prices
are subject to change without notice.
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